INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept all major credit and debit cards via PayPal merchant checkout. You don’t need a PayPal account – just choose “Pay with card” at checkout. We also accept bank transfers and crypto by request.

How long does shipping take?

Delivery usually takes 5–10 business days within supported European countries. All orders are shipped discreetly from within the EU Schengen zone, so there are no customs delays.

Is packaging discreet?

Yes. Your order is shipped in plain, unmarked packaging. Product names will not appear on the outside or in your payment details.

What is your return and refund policy?

Due to the nature of the products, returns are accepted only if the product is unopened and in original condition. If the item is defective or incorrect, please contact us immediately.

Are you responsible for product use or side effects?

No. By placing an order, the customer agrees they are solely responsible for the use of the product and have consulted with a medical professional before using any medication. We are not liable for any health-related consequences.

CONTACT US WITH CONTACT FORM

CONTACT US FOR ANY QUESTIONS 8:00 - 21:00 (+7GMT)

Please double check your email address, for feedback. Support Team working hours Monday-Saturday 8:00 - 21:00 (+7GMT)